Shipping Policy
At Chrome Hearts Glasses, we are committed to delivering your order safely and as quickly as possible. Please read our shipping policy before placing your order.
Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on weekends or public holidays.
- During peak seasons or promotional events, processing times may be slightly longer. Clear shipping policies help customers understand these timelines and reduce confusion.
Shipping Time
Estimated delivery times:
- United States: 7–15 Business Days
- Canada: 7–15 Business Days
- United Kingdom: 7–15 Business Days
- Europe: 8–18 Business Days
- Australia & New Zealand: 8–18 Business Days
- Other International Destinations: 10–20 Business Days
Delivery times are estimates and may vary due to customs processing, weather conditions, or courier delays.
Shipping Charges
- We offer Free Standard Shipping on all orders.
- There are no hidden shipping fees at checkout.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor your shipment until delivery.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by your country’s customs authorities. These charges are the responsibility of the customer.
Incorrect Address
Please ensure that your shipping address is correct before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact our support team. We will work with the shipping carrier to investigate and help resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Email: support@chromeheartsglasses.ca
We are always happy to assist you.